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Knowledge Management Challenges for Nongovernment Organizations: The Health and Disability Sector in New Zealand

Dimension Value
  • Type of the Research Result
  • Empirical Study
    • Other Empirical Study
  • Current Status of Development
  • Not specified
  • Number of Cases
  • Not Specified
  • Functional Area
  • Coordinating Processes
    • Management of Values and Culture for Product-Service-Systems
  • Supporting Processes
    • Human Resources
  • Company Size
  • Not Specified
  • Lifecycle Phase
  • Not Specified
  • Types of Customers of Value Bundles
  • Other Recipients
  • Industry Sector
  • Health Care, Veterinary Care and Welfare
  • Standardization
  • Not Specified

This paper reports on an exploratory study looking at the knowledge management (KM) challenges faced by Non-Government Organizations (NGOs). Specifically, this paper looks at NGOs in the health and disability sector in New Zealand. Within this sector, the introduction of competitive tendering and contracting and a lack of transparent funding processes has seen a move towards greater contestability of services in the NGO sector. To ameliorate this situation requires effective management of knowledge assets and a sound understanding of KM practices. Using qualitative research methods, authors studied the KM practices of nine NGOs in the health and disability sector in New Zealand.

This research result was described by Sanja Tumbas (28. April 2011 - 9:31)
This research result was last edited by Sanja Tumbas (13. August 2011 - 17:50)

Further information

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