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Mass Customizing IT Service Agreements – Towards Individualized On-Demand Services

Submitted by sanja.tumbas on 16. December 2011 - 22:07
TitleMass Customizing IT Service Agreements – Towards Individualized On-Demand Services
Publication TypeConference Paper
Year of Publication2010
AuthorsBrocke, H., Ubernickel F., and Brenner W.
Conference Name18th European Conference on Information Systems
Conference LocationPretoria, South Africa
Related Research Result(s): 
Mass Customizing IT Service Agreements – Towards Individualized On-Demand Services
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