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Enhancing Customer Experience within the Mobile Telecommunications Industry

Submitted by sanja.tumbas on 28. April 2011 - 23:58
TitleEnhancing Customer Experience within the Mobile Telecommunications Industry
Publication TypeConference Paper
Year of Publication2008
AuthorsAnaman, M., Lycett M., and Love S.
Conference Name16th European Conference on Information Systems
Conference LocationGalway
Related Research Result(s): 
Enhancing Customer Experience within the Mobile Telecommunications Industry
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