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Empathic Service Systems: ‘Designing’ Emotion in a Cancer Care Service System

TitleEmpathic Service Systems: ‘Designing’ Emotion in a Cancer Care Service System
Publication TypeConference Paper
Year of Publication2011
AuthorsStacey, P., Bascavusoglu-Moreau E., and Tether B.
Conference NameProceedings of the 44thHawaii International Conference on System Sciences