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Forschungsergebnisse

Titel
10 Thesen zur Entwicklung und Erbringung produktbegleitender Dienstleistungen (Erhebung)
A Business Model for Collaborative Commerce Marketplace [de]
A Conceptual Framework for Evaluating the Public Value of e-Government: A Case Study from Sri Lanka
A Conceptual Model for IT-enabled Enterprise Risk Management in Financial Organisations [de]
A DESIGN RESEARCH STUDY ON ENHANCING CREATIVITY – THE CASE OF DEVELOPING PRODUCT-SERVICE BUNDLES [de]
A Formal Model for Electronic and Mobile Government Service Delivery Success Factors
A Framework for Analysing Service Ecosystem Capabilities to Innovate [de]
A Framework for Developing Personalizeable Mobile Services in Automobiles [de]
A Hybrid Framework for Automated and Adaptive e-Business Platforms [de]
A Lifecycle Approach towards Business Rules Management [de]
A Logistic Regression Analysis to Examine Factors Affecting Broadband Adoption in the UK [de]
A MODEL OF PREFERENCE ELICITATION: THE CASE OF DISTRIBUTED RESOURCE ALLOCATION [de]
A Multi-Tier Negotiation Protocol for Logistics Service Chains [de]
A Preliminary Decision Model for Shared Services: Insights from an Australian University
A S-D Logic Based Approach to Input-Output Analysis for Technology Spillover [de]
A Transaction Cost Theoretical Analysis of Software-As-A-Service (Saas)-Based Sourcing in SMBs And Enterprises [de]
A Value Flow Model for the Evaluation of an E-Learning Service [de]
About Appropriation of Mobile Applications: The Applicability of Structural Features and Spirit [de]
ACCEPTANCE PROBLEMS OF AMBIENT INTELLIGENCE AND MOBILE TECHNOLOGIES IN HOSPTALS IN INDIA AND GERMANY [de]
Aligning Information Systems Development with Service Orientation: The Service Oriented Systems Model [de]
All Part of the Service? Addressing Data Longevity in Service Oriented Architectures
An Empirical Exploration of Requirements Engineering for Hybrid Products [de]
An Evaluation Framework for e-Government Services Based on Principles Laid Out in COBIT, the ISO 9000 Standard, and TAM [de]
AN EVENT-DRIVEN APPROACH TO DYNAMIC SITUATION DETECTION [de]
An Exploratory Investigation of Critical Success Factors in Wireless Field Force Automation Projects [de]
An Integrative Model of Consumer’s Adoption of RFID Credit Card Service [de]
An Ontology for Mobile Situation Oriented Systems
An Ontology-Based Natural Language Service Discovery Engine – Design and Experimental Evaluation [de]
An Ontology-based Service Discovery Approach for the Provisioning of Product-Service Bundles [de]
Analysing Business Models for Cross Border E-Services Provided by the Chambers of Commerce [de]
Analysis of E-Learning Implementation Cost Pools
Anforderungsanalyse für produktbegleitende Dienstleistungen
Angebot und Relevanz von produktbegleitenden Dienstleistungen in der Bauindustrie (Empirische Studie)
Assessing the Impacts of IS Offshoring: Preliminary Conclusions Questioning the Validity of Cultural Consideration [de]
Ausprägungen der hybriden Wertschöpfung in KMU (Erhebung)
Automatische Beantwortung funktionaler Leistungsanfragen
Barriers for Transformation: Impediments for Transforming the Public Sector through Egovernment [de]
Barriers to IT-Driven Governmental Transformation [de]
Best-Practises für den Export von IT-Dienstleistungen
Betreibermodelle für eine flexible temporäre Automatisierung von Montageaufgaben durch mobile Robotertechnologie
Bewertung von Modellierungssprachen aus Sicht der hybriden Wertschöpfung
Beziehungsmanagement für B2B-Kundenlösungen
BID PRICE CONTROL AND DYNAMIC PRICING IN CLOUDS [de]
Bridging the “Front Stage” and “Back Stage” in Service System Design [de]
Building Leadership for Life Cycle Business Transition by Hybrid Innovation [de]
Case Studies zum Solution Selling
Co-Creation in Business Service Lifecycle Management [de]
Collaborative Continuous Service Engineering [de]
Collaborative Sourcing – The Motivation and Design of Demand Side Combinations [de]
Comparing Coordination Arrangements Enabled by Web Services and Web Service Orchestration Technology [de]
Competition of Service Marketplaces - Designing Growth in Service Networks [de]
Conceptualisation and Facilitation of SOA Governance
Configurative Service Engineering -A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance [de]
Consumer Acceptance of Third Generation Mobile Value-added Services: A Survey of Hong Kong Consumer Perceptions [de]
Consumer Choice Model of Mobile Banking
Cooperative Customer Relationship Management (CRM) In Alpine Destinations [de]
Coopetition Based Interaction Design for Optimal Customer Attraction [de]
Coordinating Service Composition [de]
Coordination Theory
CoRSE - Customer Related Service Engineering
Cost-effective Firm Investments in Customer Information Privacy [de]
Critical Success Factors for Wireless Hospital Bed Management Systems: The Case of MARGE
Cultural Influences on IS Service Quality Perceptions [de]
CurLy - Customer related Service Life Cycle
Customer Service: the key to customer satisfaction, customer loyalty, and market share
Den Wettbewerb aktiv gestalten. Ein Leitfaden für Unternehmen zum Ausbau produktbegleitender Dienstleistungen
Der wahrgenommene Wert hybrider Produkte
DESIGN CRITERIA FOR PUBLIC E-SERVICES [de]
Design Factors for Service-oriented Architecture Applied to Analytical Information Systems: an Explorative Analysis [de]
Design of Service Systems under Variability: Research Issues [de]
Design Options for Service Directories in Business Networks [de]
Design Rules for User-Oriented IT Service Description [de]
Determinants of Customer Loyalty in China C2C eCommerce: From a Social Network Perspective [de]
Determinants of Grid Assimilation in the Financial Services Industry - An Institutional Theory Perspective [de]
Determining Appropriate Modes for Service Trade from Value Chain and Value Co-creation Perspectives [de]
Developing a Model for Government Service Delivery Through Intelligent Support Systems (ISS)
Developing Public E-Services for Several Stakeholders – A Multifaceted View of The Needs for an E-Service [de]
Developing the Electronic Service Acceptance Model from Internet Securities Trading System [de]
Dienstleistungs-Check auf Standardisierbarkeit
Dienstleistungsstandards in Internationalisierungsstrategien - Ergebnisse einer Unternehmensbefragung
Diffusion of E-Government Services in Australia: Citizens' Perspectives [de]
DIN SPEC 1001: Lager- und Transportlogistik - Standardisierte Leistungsdefinition und -bewertung in der Angebotsphase
DIN-Fachbericht 75 "Service Engineering - Entwicklungsbegleitende Normung für Dienstleistungen
Does the Answer Lie in Collaboration? - A Case Study on e-Government and Societal Aging [de]
Does the Answer Lie in Collaboration? - A Case Study on e-Government and Societal Aging [de]
E-fulfilment Systems for Quality Healthcare Delivery: A New Construct for Visualising and Designing [de]
E-Government in the Making: Socio-Economic Development in the Akshaya Project [de]
E3-Service - A Model-Based Approach for Generating Needs-Driven E-Service Bundles in a Networked Enterprise [de]
Economic Integration, IT Intensity and the Aggregate Economic Impacts of IT Services Offshoring [de]
Ein Beitrag zur systematischen Entwicklung produktorientierter Dienstleistungen
Empathic Service Systems: ‘Designing’ Emotion in a Cancer Care Service System [de]
EMPIRICAL COMPARISON OF METHODS FOR INFORMATION SYSTEMS DEVELOPMENT ACCORDING TO SOA [de]
Empirical Evaluation of a Service Analysis and Design Methodology
Empirically Testing a Model for the Intention of Firms to use Remote Application Hosting [de]
Empirische Erhebung im Umfeld der Sozialpartner
Empirische Untersuchung zur Zahlungsbereitschaft für produktbegleitende Dienstleistungen in der Baubranche
Enabling the Transfer of Information Technology Support Knowledge to Enterprise Customers Using Web-based Self-service Systems: [de]
Enhancing Best Practice in Public Health: Using Process Patterns for Business Process Management [de]
Enhancing Customer Experience within the Mobile Telecommunications Industry [de]
Enterprise Fraud Management Using Cloud Computing: A Cost-Benefit Analysis Framework [de]
Entwicklung einer Methodik zur Modellierung von Dienstleistungsnetzwerken
Erfolgsfaktoren für hybride Wertschöpfungsnetze
Evaluating IT Services Price Benchmarks under Uncertainty [de]
Evaluation of Future Mobile Services Based on the Technology Acceptance Model [de]
Ex-ante-Checkliste zur Analyse von Kundenanforderungen
Ex-ante-Kalkulationsmodell zur mittel- bis langfrisigen Budgetkalkulation für den Dienstleistungsexport
Ex-ante-Marktbewertungstool für den Dienstleistungsexport
Exchange Design Patters for Electronic Intermediaries [de]
Expertenbefragung Servicemanagement
Exploring the Characteristics of Mobile Data Service Users in Australia [de]
EXPLORING THE IMPACT OF FIT BETWEEN CONTEXT FACTORS AND PRICING MODEL CHOICE ON THE SUCCESS OF IT OUTSOURCING MEGA-DEALS [de]
Facilitating Operational Control of Business Services: A Method for Analysing and Structuring Customer Integration [de]
Factors Affecting Customer Loyalty to Application Service Providers in Different Levels of Relationships [de]
Factors Influencing Citizen Adoption of E-Government: A Review and Critical Assessment [de]
Framework für die "Artefaktschaffende Forschung" (Design Science) in Dienstleistungen / hybride Leistungsbündel
Framework of a Process Laboratory for the Operational Control of Service Processes
From “Take-It-Or-Leave-It” Offers to “Take-It-Or-Beleft- Out” Ultimatum - A Trade Mechanism for Online Services [de]
Gaining the World and Losing the Soul? Trust Change in Electronic Government [de]
Ganzheitliche Personal- und Organisationsentwicklung zur Integration hybrider Leistungen
Generating Service Value Webs by Hierarchical Configuration: A Case in Intellectual Property Rights Clearing [de]
Generative Mechanisms for Innovation in Information Infrastructures [de]
Geschäftsmodelle für den Informationskreislauf zwischen Produzent und Dienstleister(n)
Geschäftsmodelle für teleservicegestützte hybride Produkte
Gestaltung von Entwicklungsprozessen, Rahmenbedingungen und Organisation bei technischen Dienstleistern
Groupsona: A Method for Discovering the Needs of Social Interaction Embedded Services [de]
Grundstruktur für die Beschreibung von Dienstleistungen in der Ausschreibungsphase - PAS 1018
Handlungs- und Moderationskonzept zur Internationalisierung von KMU-Ingenieurdienstleistungen auf Basis eines Vorgehensmodells
HOW GERMAN HOSPITALS GOVERN IT – AN EMPIRICAL EXPLORATION [de]
Hybride Wertschöpfung durch Übertragung ingenieurwissenschaftlicher Ansätze auf neue Anwendungsfelder
Hybride Wertschöpfung: Zukunft industrieller Wertschöpfung
Idealtypische Organisationskonzepte für Solution Seller – eine explorative Analyse
Identification of Services - A Stakeholder-Based Approach to SOA Development and its Application in the Area of Production Plan [de]
Impacts of Logistics Service Performance through IT on Overall Tourist Satisfaction and Loyalty [de]
Implementing Centralised IT Service Management: Drawing Lessons from the Public Sector
Implementing Views on Business Semantics - Model-based Configuration of Business Documents [de]
Improving Data Quality of Health Information Systems: A Holistic Design- Oriented Approach [de]
Improving Service Through Just-in-Time Concept in a Dynamic Operational [de]
Incorporating Willingness-To-Pay Data into Online Recommendations for Value-Added Services [de]
InDiCAP-Artefakt
Information Needs in Service Systems – A Framework for Integrating Service and Manufacturing Business Processes [de]
Innovationsfaehigkeit industrieller Dienstleistungen in Organisationsformen jenseits der Hierarchie
INNOVATIVE CAPABILITY DEVELOPMENT PROCESS: A SINGAPORE IT HEALTCARE CASE STUDY [de]
Innovative Erlösmodelle für hybride Leistungsbündel
Integrated e-Government Systems: Unintended Impacts for Those at the Margins [de]
Integrated Navigation on Multidimensional Information Spaces (INOMIS)
Integrating Value-Adding Mobile Services into an Emergency Management System for Tourist Destinations [de]
Integrierter Preisfindungsprozess im Maschinen- und Anlagenbau
Intelligent Decision Support Systems and Neurosimulators: A Promising Alliance for Financial Services Providers [de]
Internationales Servicemarketing - Die neue Dimension im industriellen Wettbewerb
Internationalisierung produktbegleitender Dienstleistungen
INVEST-S - Innovative produktnahe Dienstleistungen in Kunden-Lieferanten-Netzwerken
Investitionsgüterhersteller als Anbieter industrieller Lösungen – Bestandsaufnahme des Wandels anhand einer Umfrage
IS Offshoring: A Proposed Maturity Model of Offshore IS Suppliers [de]
Is there a Viable Future for Residential IP-Telephony Users? Exploring Providers’ and End-users’ Perspectives [de]
Iseler - A Generic and Hybrid Recommendatio System for Interactive Selling Scenarios [de]
ISPs’ Service Quality and Customer Satisfaction in the Southern Region of Malaysia
IT Empowerment or Exclusion? The Dilemma of Online Government Advisory Services [de]
IT Impacts on Operation-Level Agility in Service Industries [de]
IT Service Management Improvement – Actor Network Perspective [de]
IT-Enabled Change into the Structures of Health Information Systems in Africa: A Case Study in Kenya [de]
ITIL and the Creation of Benefits: An Empirical Study on Benefits, Challenges and Processes [de]
Key Requirements for a Context-Aware Service Marketplace: An Expert’s Perspective
Knowledge Management Challenges for Nongovernment Organizations: The Health and Disability Sector in New Zealand [de]
Knowledge Process Outsourcing: Identfying Potential Research Agenda based on Industry Trends [de]
Konfiguratives Referenzmodell für Dienstleistungsprozesse in der Instandhaltung bzw. -setzung
Konfigurator zur Angebotsbestimmung und Kalkulation
Konzept des Solution Selling - Theoretische Überlegungen und Methoden
Kopplungseffekte bei der Erstellung hybrider Produkte - Entwurf eines Referenz-Produktdatenmodells für hybride Bauprodukte
Kosten- und Zielkostenrechnung für hybride Leistungen
Kostentechnische Bewertung hybrider Produkte in der Baubranche
LCC-Navigator - Kalkulationssoftware für die Lebenszykluskosten einer Werkzeugmaschine
Learning Service Experience from the Service Encounter of a Retailing Chain Storefront [de]
Lebenszyklusorientierte Anforderungsermittlung an hybride Leistungen
Leitfaden für Betreiber und Hersteller zur nachhaltigen Nutzung von hochwertigen Sondermaschinen
Leitfaden für die Organisationsentwicklung beim strategischen Wandel vom Produzenten zum globalen Anbieter von Problemlösungen
MAKING MONEY WITH CLOUDS: REVENUE OPTIMIZATION THROUGH AUTOMATED POLICY DECISIONS [de]
Managing E-Government Projects: A Comparative Case Study of Two Inter- Organizational E-Service Development Initiatives [de]
Managing the Current Customization of Process Related IT-Services [de]
Managing Uncertainty in Service Production with Mobile Systems - Case Waste Management Company [de]
Managing Vendor Contracts in Public Sector I.T.: A Case Study on the UK National Health Service [de]
Mass Customizing IT Service Agreements – Towards Individualized On-Demand Services [de]
Measurement of e-Service Quality: An Empirical Study on Online Travel Service [de]
MetaMIS - Gestaltung von Reportingsystemen
Metaphor-Based Alliance Partners Recommendation for Unique and Attractive Destination Image Building [de]
Methode Messung von Zahlungsbereitschaften für hybride Leistungsbündel (Erweiterte Limit-Conjoint Analyse)
Methode zur Entwicklung, Erprobung gund Bewertung von Mobile Automotive Cooperative Services
Methode zur Messung von Kundenpräferenzen für produktbegleitende Dienstleistungen
Methode zur Webservice-Identifikation in hybriden Wertschöpfungsnetzwerken
Methode zur zweistufigen Messung der Zahlungsbereitschaft für hybride Produkte
Methodenbaukasten zur Unterstützung einer internen Standardisierung von Dienstleistungen
Methodik für den systematischem Transfer von technischen Dienstleistungen auf neuen Märkten im Ausland
Mobile Enhancemen to Care Work [de]
Mobile Services for Vehicles [de]
Modellierung der hybriden Wertschöpfung - Eine Vergleichsstudie zu Modellierungstechniken
Modellierung der hybriden Wertschöpfung mit Coloured Petri Nets (CPN)
Modellierung der hybriden Wertschöpfung mit dem modellbasierten Service Systems Engineering
Modellierung der hybriden Wertschöpfung mit dem Molecular Model (MM)
Modellierung der hybriden Wertschöpfung mit dem Product-Service Systems Engineering (PSSE)
Modellierung der hybriden Wertschöpfung mit den Modellierungstechniken der Unified Modeling Language (UML)
Modellierung der hybriden Wertschöpfung mit den Modellierungstechniken des Service Blueprinting
Modellierung der hybriden Wertschöpfung mit der Architektur integrierter Informationssysteme (ARIS)
Modellierung der hybriden Wertschöpfung mit der Business Process Modeling Notation (BPMN)
Modellierung der hybriden Wertschöpfung mit der produktorientierten Dienstleistungsentwicklung (poDLE)
Modellierung der hybriden Wertschöpfung mit der Structured Analysis and Design Technique (SADT)
Modellierung der hybriden Wertschöpfung mit EXPRESS-G und STEP
Modellierung der hybriden Wertschöpfung mit H2-ServPay
Modellierung der hybriden Wertschöpfung mit SAKAOS Service-Repräsentation
Modellierung der hybriden Wertschöpfung mit SeeMe
Modellierungssprache zur Definition, Konfiguration und wirtschaftlichen Bewertung hybrider Leistungsbündel - ServPay
Modelling Exploratory Analysis Processes for eResearch [de]
Morphologischer Kasten zu Ausgestaltungsformen hybrider Leistungsbündel
MoSES - Baukastensystem für modulare Dienstleistungen
Moving Toward a Service Metaphor for Describing, Evaluating, and Designing Systems [de]
Multi-Method Approach to Guide Design and Use of ICT Infrastructure Services [de]
myOpenFactory - Standardisierung im überbetrieblichen Datenaustausch
Nachhaltigkeitseffekte hybrider Leistungsbündel
Nähere Betrachtung der Kompetenzen für die Preis- und Vertragsgestaltung
NFC Based Service Innovation in Retail: An Explorative Study [de]
Nutzenorientierte Vermarktung von Leistungsbündeln
Old Theory and New Service Quality: An Exploratory Study of the Nature and Nomological Net of Online Service Quality and Continu
On Business Services Representation – The 3 x 3 x 3 Approach [de]
Online Government Advice: How to Succeed [de]
Online Resumes: Optimizing Design to Service Recruiters [de]
Online Service Delivery Models – An International Comparison in the Public Sector [de]
Ontological Services Using Crowdsourcing [de]
Open Innovation Success or Failure – The Impact of Contextual Factors [de]
Ordnungsrahmen der hybriden Wertschöpfung
Ordnungsrahmen der PSS-Entwicklungsmethodik
Ordnungsrahmen für Lebenszyklusorienitierte Planung im Faciltity Management
Organisationsformen für industrielle Services
Organizational Learning for Incident Management Process: Lessons from High Reliability Organizations [de]
PAS 1090: Anforderungen an Informationssysteme zur Erhebung, Kommunikation und Bereitstellung relevanter Serviceinformationen im
PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung
PAS 1094: Standardisierung der hybriden Wertschöpfung
Personal Health Manager
Personal Mobile Sports Companion: Design and Evaluation of IT-Supported Product-Service-Bundles in the Sports Industry [de]
Personalized Marketing Messages in an Online Banking Context: Does Anybody Notice? [de]
Phasenmodell zur Transformation eines Unternehmens zum Solution Selller
Positive and Negative Findings of the ISO/IEC 17799 Framework
Power Control to the People? Private Consumers’ Acceptance of Smart Meters [de]
Predominantly Electronic or Personal Service Delivery? A Case in The Wealth Management Context [de]
Preisstrategien für integrierte Produkt-Dienstleistungspakete in der Praxis
Prinzipal-Agent-Theorie
Product-Service Systems and Sustainability
Production Planning for IT-Service Providers: An ERP-based Concept
Produktbegleitende Dienstleistungen bei Unternehmen des Verarbeitenden Gewerbes und des Dienstleistungssektors (Erhebung 2002)
Property-Rights-Theorie
Proposing a Business Model Framework for the e-Newspaper Introduction [de]
Providing Spontaneous WLAN Guest Access as a Mobile Value Added Service [de]
Provisioning of Service Mashup Topologies [de]
Questioning the Use of Opaque Web Practices among Low-cost Airline Carriers [de]
Recognising the Need for a Context Sensitive Decision Making Framework for Cosourcing – A Case Study in the Financial Service Sector [de]
Reconceptualising the Information System as a Service (Research in Progress) [de]
Reference Models and Modeling Languages for Product-Service Systems – Status-Quo and Perspectives for Further Research [de]
Referenzmodell für den Service in Unternehmen des Maschinenbaus
Referenzmodell für einen IT-gestützten mobilen Gesundheitscoach
Reifegradmodell der kundenorientierten Dienstleistungsentwicklung
Reifegradmodell für das Solution Selling
Relevanz des Solution Selling in Theorie und Praxis
Risk-Based Decision Support in Service Value Networks [de]
Risk-Reward Sharing in IT Service Contracts – A Service System View [de]
Role-Based Access Control for Information Federations in the Industrial Service Sector [de]
Rolle von Standards bei der Internationalisierung von Dienstleistungsunternehmen
Selbstorganisationsansatz
SELECTING CRITICAL PROCESSES FOR A SIX SIGMA PROJECT – EXPERIENCES FROM AN AUTOMOTIVE BANK [de]
Selecting Web Services and Participants for Enforcing Workflow Access Control [de]
Semantic Interoperability Conflicts in Pan-European Public Services [de]
Semi-Automated Provisioning and Usage of Configurable Web Services [de]
ServCheck - Diagnosetool zur Ermittlung von Verbesserungspotenzialen im Service
Service Analysis - A Critical Assessment of The State of the Art [de]
Service Co-Creation with the Customer: the Role of Information Systems [de]
Service Scenarios - A Socio-Technical Approach to Business Service Modeling [de]
Service Systems as Customer-Intensive Systems and its Implications for Service Science and Engineering [de]
Service-FMEA - Methode zur Professionalisierung der Serviceorganisation
Service-Innovationen in der Industrie
Service-Navigator
SERVICE-ORIENTED ARCHITECTURES: MODELING THE SELECTION OF SERVICES AND PLATFORMS [de]
Service-oriented Resource Management [de]
ServLab - Plattform zur Entwicklung und Gestaltung von Dienstleistungen
SInProD - Anbieterbefragung
Smart Home: Aligning Business Models and Providers Processes; A Case Survey [de]
SMS - Push First and Then Students Will Pull Administrative Information in Higher Education?
SOA Adoption in Business Networks –Does SOA Live up to High Expectations? [de]
SOA Adoption in Practice - Findings from Early SOA Implementations [de]
Social Factors Influencing the Information Security Maturity of Malaysian Public Service Organisation: An Empirical Analysis [de]
Software H2-ServPay: Definition, Konfiguration, Bewertung und Weiterentwicklung modularer hybrider Leistungsbündel
Software-gestütztes integriertes Ressourcenmanagement für den Maschinen- und Anlagenbau
Softwaretool zur Durchführung von Zahlungsbereitschaftsanalysen für hybride Leistungsbündel
Solution SelfAssess-Werkzeug
Solution Selling für KMUs
Status quo der Dienstleistungsstandardisierung (Erhebung)
Success Factors in the Introduction of Standard Software in Core Processes of Banks [de]
Supporting Information Needs of Senior Citizens in Community Aged Care [de]
Supporting Moderators of Company Networks by an Optimization Service for Orchestration [de]
Systemtheoretische Fundierung des Begriffs "Hybride Wertschöpfung"
Terminologie zur Klassifizierung, Spezifikation und Bewertung logistischer Dienstleistungen im Wirtschaftsverkehr
Testing and Validating a Conceptual Framework for Evaluating the Public Value of e-Government using Structural Equation Modellin [de]
The (Missing?) Value of IT in Public Organizations – The Case Of the Swedish Rescue Services [de]
The Adoption of Mobile Commerce Services by Individuals: A Current State of the Literature [de]
The Business Intelligence Competence Centre as an Interface Between It and User Departments in Maintenance and Release Developme [de]
The Business Perspective of Cloud Computing: Actors, Roles, and Value Networks [de]
THE CHIASMUS OF DESIGN: PARADOXICAL OUTCOMES IN THE E-GOVERNMENT REFORM OF UK CHILDREN’S SERVICES [de]
The Critical Issues about Deploying RFID in Healthcare Industry by service perspective [de]
The Design and Success of Shared Services Centres [de]
The Design of An Accountability Framework for Service Engineering [de]
THE DEVELOPMENT AND TEST OF A RELATIONSHIP MODEL ON SYSTEM USE, JOB LEARNING, AND IMPACT [de]
The Economics of Service Level Engineering [de]
The Effects Of Communities Of Practice On The Success Of An Expert Recommending Service [de]
The Impact of Distractions on the Usability and the Adoption of Mobile Devices for Wireless Data Services [de]
The impact of mobile computing in the performance evaluation of Emergency Medical Services: An Australian case study [de]
The Impact of Service-Oriented Architecture on Business Networkability [de]
The Moderating Role of Customer-Technology Contact on Attitude towards Technology-Based Services [de]
The Networked Service Society [de]
The Rise of ICT for Commerce in Small Product Offerings Case studies from India
The Risks of Sourcing Software as a Service – An Empirical Analysis of Adopters and Non-adopters [de]
The Service System is the Basic Abstraction of Service Science [de]
The Sleeping Giant – A Longitudinal Study Surveying the Mobile Service Market in Finland [de]
The Unaspected Destiny of a Collaborative E-Marketplace: The Agriok Case [de]
Toward a Ubiquitous Personalized Daily-Life Activity Recommendation Service with Contextual Information: A Services Science Pers [de]
Towards a Framework for Evaluating Immersive Business Models: Evaluating Service Innovations in Second Life [de]
TOWARDS A SERVICE GOVERNANCE FRAMEWORK FOR THE INTERNET OF SERVICES [de]
Towards a Service Portfolio Management Framework
Towards A Set of Requirements for A Holistic IT Solution Engineering Approach [de]
Towards an Abbreviated COBIT Framework for Use in an Australian State Public Sector [de]
Towards Global Service Quality Dimensions: an Exploration of Commonality in Service Quality Measurement across Industries
Towards Logistics Exception Prioritisation: Ontological Approach
Towards Model-based Assessment of Business-IT Alignment in E-Service Networks from Multiple Perspectives [de]
Towards Providing Lightweight Access to Legacy Applications as Cloud-Based Services [de]
Towards Service Engineering: Service Orientation and Business-IT Alignement [de]
Towards Understanding the Sources of the Economic Potential of SOA: Findings from the Automotive and Banking Industry [de]
Transaktionskostentheorie
Transformationsprozess zum Solution Seller
Transformationsprozess zum Solution Seller: Herausforderung Markenmanagement
Transformationsprozess zum Solution Seller: Herausforderung Vertriebs- und Change-Management
Transforming IT Service Management – the ITIL Impact [de]
Trust Indicator Modeling for a Reputation Service in Virtual Organizations [de]
Typologie für Servicekonzepte der Gebrauchsgüterindustrie
Typologie hybrider Wertschöpfungsformen für den Maschinen- und Anlagenbau
Übersicht zu Innovationen in der Industrie (Erhebung)
Übersicht zu Innovationen in der Produktion (Erhebung)
Under-representation in SLAs for Global IT-centric Services [de]
Understanding Citizens' Behavioural Intention in The Adoption of E-Government Services in the State of Qatar [de]
Understanding Consumer Recommendation Behavior in a Mobile Phone Service Context [de]
Understanding Knowledge Transfer in Web-based B2B IT Support
Understanding the Adoption of Mobile Data Services: A Value Perspective [de]
Understanding the Antecedents and Consequences of E-Government Service Quality: Transactional Frequency as a Moderator Of Citize [de]
Understanding the Key Drivers in User Loyalty Toward Mobile Data Services [de]
Understanding the Manifold Forms of B2b Integration - A Transaction Cost Perspective [de]
Use of Colored Petri Nets to Model, Analyze and Evaluate Service Composition and Orchestaration [de]
User Perceived Requirements for a Mobile Accounting Information System [de]
User Perceived Service Quality of mHealth Servcies in Developing Countries [de]
Using Institutionalism as a Lens to Examine ITIL Adoption and Diffusion
Using Process Models for the Design of Service-Oriented Architecture: Methodology and E-Commerce Case Study [de]
Validation of a Generic Service Governance Meta Model based on the Comparison of Major Governance Frameworks [de]
VALUATING BUSINESS PROCESS FLEXIBILITY ACHIEVED [de]
VALUE POTENTIAL AND CHALLENGES OF SERVICE-ORIENTED ARCHITECTURES - A USER AND VENDOR PERSPECTIVE [de]
Values and M-Services Adoption [de]
VE - Variety Engineering Method
Vergleich von Methoden zur Produkt und Dienstleistungsmodellierung in der Baubranche
Vergleich von Reifegradmodellen für die hybride Wertschöpfung
Vermarktung von Lösungen - Eine personalwirtschaftliche Perspektive
Victorian Local Government Websites: Tracking Information Provision and e-Service [de]
Vorgehensmodell zum konfigurativen Service Engineering hybrider Leistungsbündel
Vorgehensmodell zur Planung industrieller Dienstleistungsprogramme
Vorgehensmodell zur Weiterentwicklung zum hybriden Leistungsanbieter
Vorgehensmodelle des Product-Service Systems Engineering (PSSE) - Hybride Produktentwicklung für produzierende Dienstleister
Vorgehensmodelle des Product-Service Systems Engineering (PSSE) - Modell der Sustainable Innovations Group, Technical University
Vorgehensmodelle des Product-Service Systems Engineering (PSSE) - Rahmenkonzept zur Entwicklung von PSS
Vorgehensmodelle des Product-Service Systems Engineering (PSSE) - Rahmenwerk für die Analyse und Entwicklung von PSS
Vorgehensmodelle des Product-Service Systems Engineering (PSSE) - Regelkreismodell des Life Cycle Managements investiver PSS
Vorgehensmodelle des Product-Service Systems Engineering (PSSE) - Vergleichsrahmen für PSSE-Vorgehensmodelle
Wachstums- und Ertragspotenziale im Service im Maschinenbau (Erhebung)
Webbasiertes Unterstützungswerkzeug zur Internationalisierung von dienstleistenden KMU
Why Information Technology is Not Being Used for Financial Advisory [de]
You Got E-Government?' A Quantitative Analysis of Social In- and Exclusiveness of Electronic Public Service Delivery [de]