Measurement of e-Service Quality: An Empirical Study on Online Travel Service [de] |
Barriers for Transformation: Impediments for Transforming the Public Sector through Egovernment [de] |
An Integrative Model of Consumer’s Adoption of RFID Credit Card Service [de] |
Reference Models and Modeling Languages for Product-Service Systems – Status-Quo and Perspectives for Further Research [de] |
Determining Appropriate Modes for Service Trade from Value Chain and Value Co-creation Perspectives [de] |
Service-oriented Resource Management [de] |
A Lifecycle Approach towards Business Rules Management [de] |
Impacts of Logistics Service Performance through IT on Overall Tourist Satisfaction and Loyalty [de] |
Factors Influencing Citizen Adoption of E-Government: A Review and Critical Assessment [de] |
Understanding the Key Drivers in User Loyalty Toward Mobile Data Services [de] |
Analysing Business Models for Cross Border E-Services Provided by the Chambers of Commerce [de] |
Towards Model-based Assessment of Business-IT Alignment in E-Service Networks from Multiple Perspectives [de] |
Factors Affecting Customer Loyalty to Application Service Providers in Different Levels of Relationships [de] |
Knowledge Process Outsourcing: Identfying Potential Research Agenda based on Industry Trends [de] |
Enhancing Best Practice in Public Health: Using Process Patterns for Business Process Management [de] |
Organizational Learning for Incident Management Process: Lessons from High Reliability Organizations [de] |
A Conceptual Model for IT-enabled Enterprise Risk Management in Financial Organisations [de] |
Integrated e-Government Systems: Unintended Impacts for Those at the Margins [de] |
Semantic Interoperability Conflicts in Pan-European Public Services [de] |
Mobile Services for Vehicles [de] |